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The Safety Reimagined Platform for Safer Hospitality

Unifying voice, data, video and analytics in one platform enables individuals, businesses and communities to work together

Protect your Employees and your Business with One Unified Solution

In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. We envision a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out. We call this vision – Safety Reimagined.

The Motorola Solutions Safety Reimagined Platform unifies voice, video, data, and analytics technologies on one platform. With Safety Reimagined you can increase security, improve safety, reduce costs, boost efficiency, and improve communications across staff, teams, and locations. These solutions are designed with our customers’ needs at their core; helping SJM Industrial Radio deliver on our promise of creating a safer world.

Our technology ecosystem allows you to address everyday concerns as well as emerging situations through four pillars — Detect, Analyze, Communicate and Respond. We will explore how these pillars work together to address your security challenges through the example of an unwanted individual on your property.


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Select a use case below and explore
The Safety Reimagined integrated technology ecosystem can provide meaningful outcomes for hotels, restaurants, recreation and more.

Lost Child

Lost child reported. A child is reported lost by their guardian to a nearby security officer or employee. An image of the child is provided and shared with appropriate staff.

Search initiated with video analytics. Using the provided image of the child, security teams can leverage the child’s appearance, shoes, or clothing, etc. as an identifying characteristic to begin an area search using video analytics.

Intelligence shared with field. Security teams are notified on where to begin the search. The image of the child is broadcasted to the entire security team and updates are continuously provided to relevant teams.

Situation resolved and documented. The lost child is located and returned to their guardian. An incident report is securely documented with all relevant information.

Secure area monitoring

Access control breach recognized. Security teams receive an alert of a door breach in a secure area directly on the device of their choice and in the command center.

Situational awareness gathered. Relevant cameras are populated and the intruder is tracked throughout the facility and location of closest resources is determined.

Relevant personnel engaged. An image of the intruder is distributed to security teams and the path of the intruder is continuously updated to assist in interception.

Incident contained and reported. Security teams confront the intruder and escort them off the premises. An incident is logged with pre-populated fields and all relevant data.

Theft response

Unusual situation recognized. A vehicle is detected driving the wrong way in a parking lot. An alert is automatically sent to security directly on their device of choice and in the command center.

Suspicious activity observed. Security teams instantly populate all nearby cameras to evaluate the situation and observe individuals attempting to break into vehicles. Nearest security resources are located.

Security teams and public safety notified. Security teams are dispatched to the appropriate location and situational intelligence is continuously provided to relevant teams and local public safety is directly notified.

Situation contained and reported. Appropriate gates are closed off and the individual is detained. Video footage is delivered to local law enforcement. An incident report is filed and is shared with nearby sister-facilities.

Disruptive Guest

Disruptive guest reported. A staff member interacts with a disruptive guest and activates their body-worn camera. An alert is automatically sent to appropriate staff directly on their device of choice and in the command center.

Situational intelligence gathered. Security teams in the command center populate nearby cameras, including the body-worn camera and evaluate the situation to determine appropriate response.

Security staff engaged. Security teams are dispatched to the situation and receive intelligence including an image of the disruptive guest prior to their arrival on scene.

Situation contained and mitigated. Security confronts the individual to escort them off the premises. An incident report is securely documented with all relevant information and shared seamlessly with other nearby facilities.

Banned Individual

Individual recognized. The license plate of a known individual is recognized entering a parking lot. An alert is automatically sent to appropriate security staff directly on their device of choice and in the command center.

Known individual located. Nearby cameras are populated and security teams monitor the movement of the banned individual. Nearest security resources are located.

Security teams dispatched. Live video and intelligence is shared with security staff to intercept the individual and prevent hem from entering the facility. Public Safety is also directly alerted for assistance.

Situation contained and reported. The banned individual is prevented from entering the facility and real-time intelligence is shared with public safety. An incident report is securely logged with relevant information.

VIP Guest Experience

VIP guest recognized. A VIP guest or their associated license plate is identified and an alert is automatically sent to guest services and management to notify them of their arrival.

Situational awareness gathered. The operational command center receives the alert and all relevant camera feeds are populated. Guest services and management teams identify the individual and their current location.

Relevant personnel engaged.
Using two-way radios, guest services and management are dispatched to greet the guest at the appropriate entrance.

Optimal experience coordinated. Guest services and management welcome the guest and execute a heightened customer experience.

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Learn How Safety Reimagined Can Help Your Hospitality Operations


Perimeter Alert

Organizations have an obligation to protect their employees and visitors from harm. Safety Reimagined software allows you to easily DETECT unusual behavior or unauthorized people with integrated AI technology to improve situational awareness and help with early risk detection. Overseeing the widespread and diverse areas and sensors of your facility can be a challenge. From controlling multiple points of entry, proactively detecting visible firearms, monitoring employee safety and securing key areas, detection plays a critical role in improving situational awareness and decreasing response times to potential issues and operational problems.

Integrated video security uses AI to create high visibility across your diverse facility all in one view. Access control provides entry management, immediate lockdown capabilities and push notifications to devices. Powerful video software detects visible firearms, allowing for verification and action within seconds. All personnel across multiple teams are automatically informed of critical information simultaneously on their appropriate device. All of this comes together to provide you with better insights — so you always know what is happening across your facility.

Detection solutions


Perimeter Alert

The ability to evaluate video footage in real-time allows you to focus on what matters most, protecting your staff and facilities. With Safety Reimagined, you can ANALYZE your video surveillance in real-time to increase situational awareness and communicate automatically with your team. You’re responsible for monitoring extensive facilities filled with workers, secure areas, vast spaces, critical materials and equipment. Identifying unwanted individuals, tracking persons of interest, locating missing inventory and recognizing hazardous situations across these environments is a demanding task.

Appearance Search capabilities quickly and seamlessly explore video footage to identify persons or vehicles of interest across the plant floor or parking lot. Powerful video analytics detect potentially suspicious or hazardous activity, providing real-time insights into facility-wide movements. The Focus of Attention interface quickly brings your attention to areas of video security interest, increasing efficiency and improving response time when evaluating a situation. Ultimately, these solutions and insights are crucial to cutting through the noise, proactively locating points of interest and recognizing which events are important — so you can have eyes on the scene to evaluate and make an informed decision to take action.

Analytic solutions


Perimeter Alert

Everyday workplace incidents and accidents can escalate quickly into emergency situations. The ability to connect and COMMUNICATE instantly is essential for keeping your workplace safe. Improve workplace safety with real-time alerts, mass notification messages, and an emergency response management system. Whether you are an operations coordinator on-site needing to routinely communicate with your staff, management and other areas of your facility, or a response team dealing with a large-scale emergency, clear and timely communication is key to keeping your teams connected and informed.

Radio communications instantly and reliably connects security, response teams, staff members, management and local first responders when needed. Broadband push-to-talk with multimedia capabilities extend your reach by enabling voice and data information to be shared across devices to those in other buildings or offsite. Intuitive dispatch consoles make it easy to notify and share information with your entire organization at a moment’s notice. Connectivity — across devices, networks and locations — is an important part of ensuring you and your entire team are aware and informed at all times.

Communication solutions


Perimeter Alert

The ability to RESPOND to emergencies is critical for any organization, but it can be difficult to coordinate staff and agencies in real time.  By providing incident information and allowing people on the scene to directly communicate with Public Safety, it can help allocate resources and personnel to minimize the impact. Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way possible. Being ready and aware is critical to ensuring your team can quickly respond to incidents or problems before they escalate — decreasing downtime, maintaining productivity and ensuring the health and safety of individuals.

Connected devices like body-worn cameras enable a smarter response to situations and better protection for your security staff. These cameras deliver a powerful mix of capabilities, from live streaming for instant response to automated recording through Bluetooth sensors and beacons. Dynamic interoperability makes it easy to directly share data with response team personnel in real-time, enhancing situational awareness. Incident management capabilities streamline the logging of incident reports and make it easy to share multimedia with other personnel when needed and inform future decision-making for safety, security and operational procedures. Work order ticket management makes it easy to track work orders and close out tickets quickly and efficiently directly from your radio. Because enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies.

Response solutions

Safety Reimagined Voice, Video, Data, And Coordination Solutions from SJM Industrial Radio

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